if your touch pad is not working then try to repair or reset your window. 3 clean your mouse and try to use it again. 2- You could also try a different USB port for the mouse. When booting the drivers will be re-installed. Once the driver has been removed, reboot the machine. After selecting your mouse, you should have the option to remove the driver.It's possible that the touchpad may have been disabled from within Windows 10 by yourself, another user, or an app.